|
 Home
|
Bangladesh Call Center Salary Range
[Mar 17 2009 01:15:30]
As we have already mention the possible jobs title of the local call center; now we are here trying to give an idea about the salary range of those positions:
Senior Call Center Business Analyst:
This is a higher level job of the call center. The Senior Call Center Business Analyst's main responsibility is monitor the all sections of the call center and find out the possible opportunity for the call center. Senior Call Center Business Analyst also creates the new dimension of the business. The possible salary range of the Senior Call Center Business Analyst is around 40,000 TK to 70,000 TK.
Junior Call Center Business Analyst:
Junior Call Center Business Analyst holds just a lower responsibility than the Senior Call Center Business Analyst. This position is just for help the senior person. In any call center there may have more than one Junior Call Center Business Analyst. The salary range of the Junior Call Center Business Analyst is around 30,000 TK to 60,000 TK
Senior Call Center Coordinator:
The Senior Call Center Coordinator is a very important body of the call center. Senior Call Center Coordinator's main role is coordinate with the customers; may be regular or potential; and develop a strong business relationship with them. 30,000TK to 50,000TK is the possible salary range for the Senior Call Center Coordinator.
Junior Call Center Coordinator:
Junior Call Center Coordinators are the helping persons of the Senior Call Center Coordinator. They are just subordinate of the Senior Call Center Coordinator and hold the similar responsibilities. The smart salary range of the Junior Call Center Coordinator is 20,000TK to 40,000TK.
Call Center Floor Manager:
Call Center Floor Manager is a mid-level job of the firm. The main responsibility is take the proper monitoring among the agents and makes sure the facilities of them. The salary of Call Center Floor Manager may very between 15,000TK to 25,000TK.
Call Center Operations Manager:
Call Center Operations Manager takes the responsibility to monitor all business operation of the call center. Call Center Operations Manager is a high-level job and they will get 25,000TK to 45,000TK as salary.
Senior Call Center Product Support Specialist:
Senior Call Center Product Support Specialist normally promotes the product related services to the customers and gets the feedback from the customers. They sometime do the promotional campaign of the products. This high-level employee will get 25,000TK to 40,000TK as salary.
Junior Call Center Product Support Specialist:
Junior Call Center Product Support Specialist is a mid-level position and holds the same responsibilities of the Senior Call Center Product Support Specialist. The possible salary range of Junior Call Center Product Support Specialist is 18,000TK to 30,000TK.
Senior Call Center Representative:
Senior Call Center Representative is acting like a products promoter. Their main role is to advertise the products and push the sells. They just maintain the Junior Call Center Representative and manage them. This high-level employee will get 25,000TK to 50,000TK as salary.
Junior Call Center Representative:
Junior Call Center Representatives are holing the same role and face the real customers. The salary range of them is 12,000TK to 25,000TK.
Call Center Scheduling Manager:
Call Center Scheduling Manager just prepares the work schedule of the agents and the employees. They also monitor the product delivery date of the customers. This high-level position employee may claim 25,000TK to 40,000TK as salary.
Call Center Supervisor:
Call Center Supervisor's major responsibility is to supervise the agents or operators. It's a mid-level position and gets 15,000 to 25,000TK as salary.
Call Center Technical Analyst:
Call Center Technical Analyst is a high-level position and monitor and maintain the all technical issue of a call center. The possible salary of the Call Center Technical Analyst is 30,000TK to 60,000TK.
Call Center Operator or Agents:
The Call Center Operator or Agents is taking the main role of a call center. They receive all phone calls and e-mails from the customers and provide the customer support. This job may be permanent or part-time basis. The salary is mainly given by per hour or per call basis. Per hour they may get 80TK to 150TK.
|
|
|
